Frank, the Scheduler

Frank is everything your team needs minus the barrage of messages. Send Frank a message in MS® Teams®, and it'll schedule/cancel/rebook appointments, call patients, the whole 9 yards.

Or give it a list of 1000 patients to call and schedule autonomously between 5 and 8 PM (true story!)


Uncanny Ability to Follow Rules (including Epic® Cadence)

Value to Practice

Frank uses a BRMS (business rules management solution) built for extremely complex rules.

It can sift through about 100,000 permutations & combinations of insurance, patient, provider, department, clinic, organization and other filters.

Not only does Frank adhere to your complex workflows, he explains his decisions, and escalates edge cases instead of guessing.

Why it Matters?

  • Train within 30 mins

  • Initial deployment always tag-teamed with your staff so that Frank does exactly what you tell it to

  • Low appointment booking error rates

  • Monitor performance and make tweaks in real-time

Turbocharge Your Staff's Productivity

Value to Practice

Your schedulers, nurses, and medical assistants can use Frank as a Co-Pilot

Why it Matters?

  • Train within 30 mins

  • Initial deployment always tag-teamed with your staff so that Frank does exactly what you tell it to

  • Low appointment booking error rates

  • Monitor performance and make tweaks in real-time

Directly & Deeply Integrated Into Your EHR

Value to Practice

Frank uses a BRMS (business rules management solution) built for extremely complex rules.

It can sift through about 100,000 permutations & combinations of insurance, patient, provider, department, clinic, organization and other filters.

Not only does Frank adhere to your complex workflows, he explains his decisions, and escalates edge cases instead of guessing.

Why it Matters?

  • Train within 30 mins

  • Initial deployment always tag-teamed with your staff so that Frank does exactly what you tell it to

  • Low appointment booking error rates

  • Monitor performance and make tweaks in real-time

Two Modes to Suit Your Needs: Co-Pilot or Fully Autonomous

Value to Practice

Frank can turbocharge your team in the co-pilot mode. If you want more, turn on autopilot scheduling mode.

If Frank doesn't match performance of your top scheduler within 3 months, we'll give you 3 months free*

Why it Matters?

  • Flexibility to maximize staff buy-in

  • Consistency in scheduling

  • Trust and reliability with clear explanations of actions, audit trails

  • Adaptability: It's easy to tweak Frank either through our drag and drop BRMS (rules engine) or by uploading your workflows in the admin panel

100% Clinician Support for Office Visits



100% Clinician Support for Office Visits



Directly & Deeply Integrated Into Your EHR

Value to Practice

Frank uses a BRMS (business rules management solution) built for extremely complex rules. It can sift through about 100,000 permutations & combinations of insurance, patient, provider, department, clinic, organization and other filters.

Why it Matters?

  • Train within 30 mins

  • Initial deployment always tag-teamed with your staff so that Frank does exactly what you tell it to

  • Low appointment booking error rates

  • Monitor performance and make tweaks in real-time

Directly & Deeply Integrated Into Your EHR

Value to Practice

Frank uses a BRMS (business rules management solution) built for extremely complex rules. It can sift through about 100,000 permutations & combinations of insurance, patient, provider, department, clinic, organization and other filters.

Why it Matters?

  • Train within 30 mins

  • Initial deployment always tag-teamed with your staff so that Frank does exactly what you tell it to

  • Low appointment booking error rates

  • Monitor performance and make tweaks in real-time

Reduces Call Center Load Instantly

Value to Practice

Frank is an extension of your scheduling staff. This means it can do a lot more than self-service scheduling features in patient portals

Why it Matters?

  • Cuts down 80% of load on scheduling team

  • Always follows your workflows

  • You set the bar for which calls need escalation to scheduling team — Frank will get basic info and "tee the patient up" for your schedulers regardless

Reduce Call Center Load Instantly

Value to Practice

Frank is an extension of your scheduling staff. This means it can do a lot more than self-service scheduling features in patient portals

Why it Matters?

  • Cuts down 80% of load on scheduling team

  • Always follows your workflows

  • You set the bar for which calls need escalation to scheduling team — Frank will get basic info and "tee the patient up" for your schedulers regardless

Reduce Call Center Load Instantly

Value to Practice

Frank is an extension of your scheduling staff. This means it can do a lot more than self-service scheduling features in patient portals

Why it Matters?

  • Cuts down 80% of load on scheduling team

  • Always follows your workflows

  • You set the bar for which calls need escalation to scheduling team — Frank will get basic info and "tee the patient up" for your schedulers regardless

Directly & Deeply Integrated Into Your EHR

Value to Practice


Why it Matters?

  • Predictable, consistent appointment scheduling

  • Detailed audit trail for why it scheduled what it did

  • Trains continuously to get better

  • You set the bar for human escalation — new patients only, procedures, etc.

Capture Complete, Accurate Patient Information Everytime

Value to Practice


Why it Matters?

  • Predictable, consistent appointment scheduling

  • Detailed audit trail for why it scheduled what it did

  • Trains continuously to get better

  • You set the bar for human escalation — new patients only, procedures, etc.

Capture Complete, Accurate Patient Information Everytime

Value to Practice


Why it Matters?

  • Predictable, consistent appointment scheduling

  • Detailed audit trail for why it scheduled what it did

  • Trains continuously to get better

  • You set the bar for human escalation — new patients only, procedures, etc.

Batch or After-Hours Scheduling, Done!

Value to Practice


Why it Matters?

  • Frank automatically extracts patient info from EHR, calls then (leaves voicemails)

  • Can book actual or placeholder appointment

  • Routes to your dedicated scheduler pool(s) for complex appointments like procedures/surgeries/new patients

Add or Remove FTEs Instantly

Value to Practice


Why it Matters?

  • Frank automatically extracts patient info from EHR, calls then (leaves voicemails)

  • Can book actual or placeholder appointment

  • Routes to your dedicated scheduler pool(s) for complex appointments like procedures/surgeries/new patients

Add or Remove FTEs Instantly

Value to Practice


Why it Matters?

  • Frank automatically extracts patient info from EHR, calls then (leaves voicemails)

  • Can book actual or placeholder appointment

  • Routes to your dedicated scheduler pool(s) for complex appointments like procedures/surgeries/new patients

What can I help with?

You're talking to Frank, the AI Scheduler

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Co-Pilot Mode

Search Availity Portal

Ok to Overbook

Co-Pilot Mode

Autopilot Mode

Can Call List of Patients to Book Procedures

Can Chat with Staff in MS® Teams®

Healthcare Organizations Nationwide Trust Ankr Agents with Secure, Scalable Care

Fair, Transparent Pricing That You Fully Control

Highest Bang for Your Hard-Earned Bucks

We have two pricing models - pay for each Ankr AI agent FTE you use, or pay a flat rate per provider in your practice.

Flat rate comes with 3 FTEs - Mira, Frank and Sol

Pay Per Provider

Pay Per FTE

Bronze

Starting at $11.5/hour

Good for small clinics without complex workflows or requirements

What's Included:

Answer 100-120 patient calls/day

Basic Medical Triage & Scheduling

Standard analytics & reporting

Email & chat support

Athena or eClinicalWorks EHR Integration

Silver

Popular

Starting at $9.5/hour

For medical practices with 5+ providers wanting to deliver sustainable care

Everything in Bronze PLUS:

Advanced Scheduling (including Cadence®)

Pharmacy module (refills, prior-auth)

Guaranteed patient wait times < 2 minutes

Enhanced data analytics & insights

Priority customer support

Epic Integration

Gold

Starting at $9/hour

Perfect for large organizations that dominate local healthcare market. Requires minimum 50 FTE commitment.

Everything in Silver PLUS:

Fully customizable BRMS setup

Unlimited geographies, unlimited departments, clinics

Enterprise-grade compliance

Single Sign-On with SAML/OAuth

99.999% uptime SLA

24/7 VIP support

Custom EHR Integration

Pay Per Provider

Pay Per FTE

Bronze

Starting at $11.5/hour

Good for small clinics without complex workflows or requirements

What's Included:

Answer 100-120 patient calls/day

Basic Medical Triage & Scheduling

Standard analytics & reporting

Email & chat support

Athena or eClinicalWorks EHR Integration

Silver

Popular

Starting at $9.5/hour

For medical practices with 5+ providers wanting to deliver sustainable care

Everything in Bronze PLUS:

Advanced Scheduling (including Cadence®)

Pharmacy module (refills, prior-auth)

Guaranteed patient wait times < 2 minutes

Enhanced data analytics & insights

Priority customer support

Epic Integration

Gold

Starting at $9/hour

Perfect for large organizations that dominate local healthcare market. Requires minimum 50 FTE commitment.

Everything in Silver PLUS:

Fully customizable BRMS setup

Unlimited geographies, unlimited departments, clinics

Enterprise-grade compliance

Single Sign-On with SAML/OAuth

99.999% uptime SLA

24/7 VIP support

Custom EHR Integration

Hire Your First AI Employee Today

No sales pitch. Try all features risk-free.

Complete Toolkit

Delegate Mission-Critical Tasks with Confidence
Delegate Mission-Critical Tasks with Confidence

Ankr VCX platform comes packed with functionality and has been battle tested over the years.

Ankr VCX platform comes packed with functionality and has been battle tested over the years.

Deep Analytics

Transparent Logic

ROI Reports

What can I help with?

You're talking to Mira, the AI Medical Assistant

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Add document

Upload Training Docs & Workflows (Whatever you have)

Analyzing current workflow..

EHR check

Phone tree check

Staffing ratios

Manual work

Repetitive tasks

Analyzing current workflow..

EHR check

Phone tree check

Staffing ratios

Manual work

Repetitive tasks

System Learns & Improves Continually


No Documents, No Problem

Use of our growing library of templates to get started in minutes, and then tweak as you go along for max performance.

Onboarding

Train & Deploy Within 1 Hour
Train & Deploy Within 1 Hour



No Documents, No Problem

Use of our growing library of templates to get started in minutes, and then tweak as you go along for max performance.